Wednesday, September 23, 2009

Custom orders re-opening date and policy changes

Thank-you everyone for your continued support and patience. The update you have been waiting for is here!

We can finally see the light at the end of the tunnel, and we have decided on a re-opening date: Monday, October 5, 2009 (my birthday!) at 9 AM MST. This gives us some time to catch our breath and start re-stocking our fabric options (and clean our houses too).

Because we have been so unbelievably busy this past month, we do have a few new policies in place, and we also have had to increase some of our prices to accommodate for customer demand as well as the amount of time we put into creating each hand-made Obleek product.

As for our new policies:
  • Our production time line has been increased to approximately 15 business days (Monday – Friday); this does not include shipping time. If you place a large order of multiple items, this time line may need to be extended, so please give yourself plenty of leeway for production and shipping.

  • We cannot guarantee your item(s) will be made by specific dates sooner than the estimated timeline. Even if you have a date in mind after the estimated timeline, it is important we know ahead of time in case any delays should arise. Of course, you always have the option of purchasing faster shipping.

  • We will be listing a limited quantity of some of our products, especially our bigger bags, and once those listings are sold out, they will remain sold out until we know we have time to make more. If we can allow for more to be purchased, we will relist them as they are sold out.

  • Our shipping days will be Mondays and Thursdays only.

  • We have been relying on Canada Post to quote us for shipments prior to charging you, only to find that their quotes are below what we are actually paying out. Because of this, we will be re-evaluating and possibly increasing our shipping charges. That said, if we are able to ship your item for less than you paid (over $1.50), we will refund you the difference via Paypal.

  • Custom order fabrics will be $15 per fabric (up to $8.50 US per yard, after that you must also pay the difference), unless you order 2 or more that we can purchase from the same seller (then each additional fabric is only $5). Ordering custom fabrics can also increase your timeline up to 2 weeks as we have to wait for the fabric to be shipped to us, so please keep this in mind when ordering. The fees for custom fabrics are to cover shipping and conversion (and sometimes custom fees), as these often come from the States, and also the extra work involved in sourcing out and ordering in the fabrics.

  • New labels! Instead of the larger Obleek labels we had been using, we now have folded labels that are smaller and will be sewn into a seam. That way it still identifies your bag as an Obleek Bag, but it’s not all up in your face.

Here is a brief overview of our items with updated pricing (and some new items too!). You can also download a PDF list of our prices and products. Please note that prices are subject to change without notice.

Diaper & Wipes Clutch (now with interfacing and gusset on bottom) - $14.50
Diaper & Wipes Clutch Deluxe (additional back pocket) - $16.50


NEW! Cup Cozy - $4.50
NEW! Business Card Pouch - $6.50
NEW! Double Mini Pouch - $10.00
NEW! The Molly Make-up Bag - $10.00


The Kirby Clutch - $20.00
The Penny - $35.00
The Zoey - $37.50
The Cleo - $37.50
The Sarah - $37.50
NEW! The Tammy (small messenger) - $40
The Maya - $40
The Simone - $40
The Gracie - $45
The Missy (medium messenger) - $50
The Stevie - $55
The Abby - $55
NEW! The Keisha (yoga mat and gym tote) - $55
The Stevie Large - $75
The Abby Large - $75


New! Zippers
Zipper closures will now cost extra (with the exception of the Zoey which cannot have another closure option). The Penny, Cleo, Sarah, Maya, and Simone will be $3.50 extra. The Stevie and Abby will be $5.00 extra. The Large Stevie, Large Abby, and The Keisha will be $7.50 extra. The Gracie does not have the option of a zipper.

NEW! Credit card holder panel
This panel replaces one row of pockets in smaller bags. The panel is removable with Velcro for easy access, and the large version ($9.50) holds up to 8 credit/debit cards while the small version ($6.50) holds up to 4 cards. Please note that some bags may only accommodate the small version.

1 comment:

  1. So exciting, can't wait to get all my goodies in my hands next month!!!